Privacy Policy
How we collect, use, and protect your personal information
Introduction
Dr. Shachi Singh and Prakash Hospital ("we", "our", or "us") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.drshachi.com or use our appointment booking services.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Fill out our appointment booking form (name, phone number, preferred date, reason for visit, and message)
- Contact us via email or phone
- Subscribe to our blog or newsletter
Automatically Collected Information
When you visit our website, we may automatically collect certain information including:
- Browser type, operating system, and device information
- Pages visited, time spent on pages, and navigation patterns
- IP address and approximate geographic location
We use Google Analytics (ID: G-YSQS947Q9G) to collect anonymised usage data to improve our website experience.
How We Use Your Information
- To schedule and manage your appointments
- To respond to your enquiries and provide medical consultations
- To send appointment reminders and follow-up communications
- To improve our website and services
- To comply with legal obligations
Data Storage and Security
Your personal information is stored securely using Google Firebase services. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
Third-Party Services
We use the following third-party services:
- Google Analytics - for website usage analysis
- Google Firebase - for secure data storage and authentication
- Vercel - for website hosting
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: dr.shachisingh@prakashhospital.com
- Phone: +91 97023 46853
- Address: D-12A, 12B, Sector-33, G.B. Nagar, Noida, Uttar Pradesh 201301
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Last updated: March 2026